05 May 2015
Integrated point-of-sale (PoS) technology solution provider InComm has deployed Cataleya’s Orchid One session and application manager to improve its operational efficiency.
Orchid One combines switching, services
and monitoring into a single platform, and is designed to
enable InComm’s network services division to
deliver high quality services with easy-to-use and intuitive
Andreas Hipp, CEO at Cataleya – an Epsilon
subsidiary – explained that Orchid One was created to
make managing high traffic volumes and complex partner
"Its analytics dashboard makes network
intelligence accessible and allows our customers to proactively
monitor and enhance network performance," Hipp said.
"InComm benefits from Orchid
One’s built-in scalability and will continue to
benefit from it as its traffic volumes grow."
InComm Network Services facilitates
connectivity between national and regional operators, and due
to increasing traffic volume, was looking for scaling and
monitoring efficiencies to enhance its network offering.
"We now gather real-time network
intelligence that enables us to make quick and informed
decisions about our network," said Bill Salmon, VP of network
engineering at InComm.
"That is a lot more powerful than waiting
for post processed CDR information and doing our best with
that. Orchid One really changes what we can do with our network
and we can offer more services to our customers."
In September 2014, UK-based managed
SmartIPX deployed the Orchid One platform.